Demonstrating the value of Coaching on Call
One of the challenges that managers face when implementing initiatives like coaching is demonstrating to the business how much actual value is being delivered.
Coaching on Call is well suited to demonstrating value through its highly scalable and integrated approach. Our secure systems have been specially designed to provide you with the information you need to deliver KPIs for coaching without compromising the confidentiality of coaching interventions.
Business analysis example
As an example, let's say you want to see the impact of Coaching on Call on a performance measure - absence - across departments in a large enterprise. Coaching on Call's systems allow you to specify a department name for each coachee. We can then provide you with data that identifies the number of coaching calls in each department and the coaching categories selected. This, combined with your own data, allows you to see how Coaching on Call improves your absence measure.
The data can be delivered in a form which allows your IT team to load it into the data warehouse that drives your performance measures. Alternatively we can provide the data in Microsoft Excel for you to do your own analysis. You tell us what suits you best and we will provide the data in your preferred format.
Our systems allow you to maintain an unlimited number of categories against each coachee, facilitating multiple and detailed analysis of the benefits you gain from Coaching on Call.